Tough Conversations

Content
2 modules

Course Length
2 hours

Instructor
The Project Harmony Training Institute

Price
$35.00

Description

Our ability to make strong, impactful decisions and recommendations as a team requires we confront what is getting in our way. Regardless of the elephant in the room, ignoring it keeps us from doing our best work. Conversely, more aggressive approaches also fail. This workshop utilizes research on conflict, communication, and negotiation to take a closer look at proven techniques to help you get unstuck. Identify your approach to difficult conversations, learn how to manage your feelings when the stakes are high, and create opportunities for learning conversations that move you out of impasse and into healthy conflict and resolution.

 

Beginning in January 2023, the registration process for instructor-led trainings has changed. Start by adding the course to your cart and complete the checkout process. Once checkout is complete, you will be routed to your dashboard. You must now select which session to attend. Click the course title to see course details. Then click Content near the top. Then click the purple course title, which should be #1 in the content list. Then click the purple “Register” button. Select the session you’d like to attend. Confirm the session in the popup by clicking “Register.”

IF YOU DO NOT CONFIRM A SESSION, YOU WILL NOT BE FULLY ENROLLED.

If you have any questions about the enrollment process, please either email training@projectharmony.com or call 531-301-5079.

 

Upcoming Sessions:

- November 30, 9-11am at Project Harmony

- December 15, 9-11am Webinar

- January 23, 1-3pm at Project Harmony

- February 15, 1-3pm Webinar

- March 21, 9-11am at Project Harmony

- April 24, 1-3pm at Project Harmony

- May 22, 1-3pm at Project Harmony

- June 18, 9-11am Webinar

Please contact the Project Harmony Training Institute at training@projectharmony.com to request accommodations for participants hard of hearing

Objectives

Participants will:

  • State what makes a conversation tough

  • Identify how you respond to conflict

  • Demonstrate how to shift a conversation from conflict to learning

  • Practice skills to facilitate difficult conversations

Certificate

By completing/passing this course, you will attain the certificate Certificate of Completion

Learning Credits

CE(s)
2.0
1.
Tough Conversations
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2.
Course Evaluation
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