Description
Our ability to make strong, impactful decisions and recommendations as a team requires we confront what is getting in our way. Regardless of the elephant in the room, ignoring it keeps us from doing our best work. Conversely, more aggressive approaches also fail. This workshop utilizes research on conflict, communication, and negotiation to take a closer look at proven techniques to help you get unstuck. Identify your approach to difficult conversations, learn how to manage your feelings when the stakes are high, and create opportunities for learning conversations that move you out of impasse and into healthy conflict and resolution.
Upcoming Sessions:
- December 3, 1-3pm Webinar
- January 14, 9-11am at Project Harmony
- February 28, 1-3pm at Project Harmony
- April 8, 9-11am Webinar
- May 23, 1-3pm at Project Harmony
- June 27, 1-3pm at Project Harmony
Please contact the Project Harmony Training Institute at training@projectharmony.com to request accommodations for participants hard of hearing
Objectives
Participants will:
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State what makes a conversation tough
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Identify how you respond to conflict
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Demonstrate how to shift a conversation from conflict to learning
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Practice skills to facilitate difficult conversations
Certificate
By completing/passing this course, you will attain the certificate Completion Certificate
Learning Credits
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