Meet Dylan Sullivan, the single father of an 8-year-old boy named Joseph. He calls you because he says his son’s school won’t stop pestering him about Joseph misbehaving at school. He thinks that by calling your agency, he may be able to get them off his back. He also says he is interested in receiving any financial assistance you may have to offer. Can you help?
Engaging through Empathy is a training where you will learn how you can approach clients in a way to create sustainable change by building relationships and meeting them where they are at.
Beginning in January 2023, the registration process for instructor-led trainings has changed. Start by adding the course to your cart and complete the checkout process. Once checkout is complete, you will be routed to your dashboard. You must now select which session to attend. Click the course title to see course details. Then click Content near the top. Then click the purple course title, which should be #1 in the content list. Then click the purple “Register” button. Select the session you’d like to attend. Confirm the session in the popup by clicking “Register.”
IF YOU DO NOT CONFIRM A SESSION, YOU WILL NOT BE FULLY ENROLLED.
If you have any questions about the enrollment process, please either email firstname.lastname@example.org or call 531-301-5079.
- November 28, 1-3pm Webinar
- January 24, 9-11am Webinar
- March 13, 9-11am at Project Harmony
- April 11, 1-3pm Webinar
- June 11, 1-3pm at Project Harmony
Please contact the Project Harmony Training Institute at email@example.com to request accommodations for participants hard of hearing
- Examine how biases and assumptions impact family engagement
- Define of empathy and differentiate it from compassion and sympathy
- Practice motivational interviewing skills that utilize empathy to deepen engagement
By completing/passing this course, you will attain the certificate Certificate of Completion
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