Engaging Through Empathy (Online Training)

Content
5 modules
Course Length
1 hour
Instructor
The Project Harmony Training Institute
Price
$50.00

Description

I Don't Care What You Know Until I Know That You Care

Meet Dylan Sullivan, the single father of an 8-year-old boy named Joseph. He calls you because he says his son’s school won’t stop pestering him about Joseph misbehaving at school. He thinks that by calling your agency, he may be able to get them off his back. He also says he is interested in receiving any financial assistance you may have to offer. Can you help?

Engaging through Empathy is a training where you will learn how you can approach clients in a way to create sustainable change by building relationships and meeting them where they are at.

 

*This is an online, self-paced equivalent version of the live Engaging Through Empathy course.

Objectives

Participants will:

  • Discover how biases and assumptions impact family engagement
  • Define empathy, sympathy, compassion
  • Practice motivational interviewing skills that utilize empathy to deepen engagement

 

Certificate

By completing/passing this course, you will attain the certificate Certificate of Completion

Learning Credits

CE(s)
1.0
1.
Engaging Through Empathy - Module 1
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2.
Engaging Through Empathy - Module 2
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3.
Engaging Through Empathy - Module 3
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4.
Key Points and Follow Up
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5.
Exam
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