Navigating Discord (Online Training)

Content
3 modules

Course Length
50 mins

Instructor
The Project Harmony Training Institute

Price
$50.00

Description

Discord is a natural part of most relationships. This training describes how it is tempting to let conflict get out of control and hinder the desired outcomes for client families. But there are also proven strategies to de-escalate and mitigate instances of discord when they arise.

Continue Engaging Through Empathy's story of Dylan Sullivan and his interactions with a case manager.

 

*This is an online, self-paced equivalent version of the live Navigating Discord course.

Objectives

Learners will:

  • Define discord in the context of working with clients
  • Recognize the indicators of problematic discord
  • Practice strategies to mitigate discord
  • Evaluate oneself in light of tempting traps and hidden motivators

Certificate

By completing/passing this course, you will attain the certificate Certificate of Completion

Learning Credits

CE(s)
1.0
1.
Navigating Discord
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2.
Key Points and Follow Up
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3.
Exam
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