Navigating Discord

This session is an interactive training focused on recognizing, understanding, and effectively managing conflict in professional or personal interactions. Participants explore common communication barriers, emotional reactions, and behaviors that can escalate tension, while learning practical strategies to promote respectful dialogue, collaboration, and problem-solving. Through real world scenarios and guided discussion, this course helps individuals develop skills in conflict de-escalation, constructive communication, and maintaining productive relationships during difficult conversations and workplace disagreements.

Ideal for social workers, counselors, case managers, educators, and other professionals who support clients.

Questions? Contact the Project Harmony Training Institute at training@projectharmony.com.

Please email to request accommodations for participants hard of hearing.